At Big Steamer our focus is on you, the customer. Our staff ensure that our cleaning services are always delivered with courtesy and professionalism.
In addition to our repeat customers, ongoing relationships with real estate agencies, property managers, commercial /office customers and cleaning service providers, much of our business is driven by referrals and recommendations.
We realise that every encounter is as important as the first and our staff will always strive to ensure that your Big Steamer experience is a good one.
We can attract many new customers with our affordable pricing, but it is our focus on customer service, attention to detail, our expertise and quality of work that will have you call us again. We place tremendous value on repeat business, referrals and recommendations and proudly guarantee 100% satisfaction.
All of our customers are rewarded with affordable and excellent service and results that speak for themselves. To see our work and our customers’ reviews…
What our customers say
I received a quote from Charles for our 3 Bedroom house with a large rumpus room. I couldn’t believe the price and how good the job was. We had a year’s worth of food stains and grime that were gone literally within a couple of hours. I will highly recommend this company to anyone looking for their carpets cleaned. AAA++++++ (Kelly, Thornlie)
We bought our house knowing that the carpet needed replacing. It was absolutely disgusting. Bedrooms and living room covered in drink spills, paint, food stains and grease, but the seller came down in price. On a friend’s suggestion we called Charles and I cannot praise him enough. We were skeptical, but he vacuumed everything, then steamed cleaned it and then he brought out another fancy machine and I was astounded. He saved us a lot of time and thousands of dollars! We were able to move in the very next day. Thank You! Thank You! Thank you! (Jenny, Bibra Lake)
We get our carpets cleaned every year usually by the same company. Weren’t too happy with the last service so thought we’d give Big Steamer a go. No looking back now – fantastic price, great service and a fab job. (Ron and Mel, Canning Vale)
You guys are really on to something. Keep up the good work!!! (Liz, Applecross)
Just wanted to let you know I’ve been telling all my friends about Big Steamer so expect to get some calls. They knew Mum’s carpet had gotten soaked from all the rain we had, but they can’t believe your guy came back, fixed the gutter and cleared out all the leaves for her. She is so grateful. Service like that is very rare nowadays. (Alison, Kalamunda)
Mate, we got all our bond back. Landlord said the carpets looked better than when we moved in. Big Steamer rules!! (Josh, Vic Park)
I cannot speak highly enough of Charles’ service. He responded quickly to my email with a very competitive quote. Thank you for that! He turned up on time. His van and equipment looked new, if not very well maintained and he did an excellent job. Extremely professional and I highly recommend. (Mark, East Perth)
Thank you for continually delivering such quality work. Our guests are always commenting on the freshness and cleanliness of their rooms. (Andrew, Perth CBD)